What is the shipping fee for United States/Canada salon and retail clients when placing a custom order online versus placing their order over the phone?

US Salon via phone: shipping is includedUS Salon via the web: shipping is includedUS Retail via phone: shipping is not included, will have to pay 12 dollars for FedEx 3 Day SaverUS Retail via the web: shipping is includedSummary: We only charge shipping for US retail client phone in custom made orders

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